Shipping & Returns

SHIPPING

At Serrento we strive to provide the best service possible for our customers. And in doing so we aim to fulfill all orders within 7-12 working days.

While keeping our pledge to helping the enviroment with ourenviromentally friendly shipping for all of our orders.

Returns Policy

Customers are our first priority and if something is faulty with one of our products we will be happy to supply a full refund, if suffiecienlty contacted during the refund period.

If damaged or any problems occur please contact customer service who will aim to respond in 24 hours to fulfill your refund request. 

We will not accept refunds outwith this period of up to 30 days after the order has been placed. 

And you may be asked to provide proof of any faults or damages to the product.